“Every problem has a solution, although it may not be the outcome that was originally hoped for or expected” (Hoffman, 2003, p. 162). According to the Department of the Army (DA) (2015), the Army design methodology (ADM) is a method for applying critical and creative thinking to understand, visualize, and describe unfamiliar problems and develop approaches for solving them. Beyond just solving problems, ADM solves the right problem by focusing on the root cause rather than tending to minor symptoms. Commanders and staff apply systems thinking and operational variables to visualize and describe the operational environment (OE) (DA, 2015). As such, the staff supports the commander by framing the OE through examining the relations, actors, functions, and tensions that describe current conditions which shape the reality on the ground. During this process, the staff become aware of the current state, project how the OE trends, describe the future state, and envision and end state (DA, 2015). The purpose of this paper is to explain the ADM activity of framing the OE by describing the importance of key concepts, tools, techniques, and how a Sergeant Major (SGM) can facilitate this activity in future organizations.