Ken Long

Ken Long is a retired Army officer with 25 yrs service as an infantryman and logistician. He is currently the curriculum designer for CGSC's Department of Logistics and Resource Operations. Research interests include systems management, organizational development, change management, critical thinking and participatory action research. He holds an MS in Systems Management from University of Southern California and completing his dissertation in organizational development from Colorado Tech University.

Sometimes in the course of military operations ill-conceived ideas survive to produce unacceptable outcomes.  When this happens, frustrated leaders might ask, “What made us think this...