BIO
Alan Kelly is president and founder of Playmaker Systems, LLC, based in Bethesda, Maryland. He is the author of the landmark book, The Elements of Influence: The New Essential Systems for Managing Competition, Reputation, Brand and Buzz, and a charter member of the Information Professionals Association. Kelly can be contacted at akelly@playmakersystems.com and followed on twitter @playmakeralan. View his full biography here.