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The material reproduced in its entirety below is the work of the author(s) listed.  Its terms of use at publication or specific grant of permission allow for this reproduction.  SWJ is pleased to be able to present this relevant material in this forum, and reminds all readers that full credit for the work is due to its author(s).

 

Cultural Expertise and its Importance in Future Marine Corps Operations

Major Stephen R. Kaczmar, USMC

CSC 1996

Executive Summary

Title:  Cultural Expertise and Its Importance in Future Marine Corps Operations.

Author:  Major Stephen R. Kaczmar, United States Marine Corps

Problem:  Since the end of the Cold War and bi-polar era, the need for cultural experts covering a broader global scope within the US military has increased dramatically. Unfortunately, this capability is not keeping pace with the increasing military requirements being levied by the US Government. If US forces do not fully understand their enemies or allies, this inadequacy could prove to be extremely costly in future military operations.

Discussion:  Since the time of the ancient Chinese military philosopher, Sun Tzu, the need for understanding enemy thought processes was evident. Yet, it is equally important to understand one's allies. In this age of coalition warfare, no single nation has sufficient military capability with which to tend to all global needs. United Nations concurrence and support are necessary for executing most of today's military efforts.

Cultural expertise when directly available to the military decision maker allows him to think like the enemy as well as his coalition partners. It permits a quicker and more decisive military effort, focusing directly on the enemy's Center of Gravity. The rapid and accurate identification of Critical Vulnerabilities, the keys that provide access to the Center of Gravity, results in a swifter and less costly military campaign. Cultural expertise is therefore a significant force multiplier.

Cultural expertise involves much more than a comprehensive knowledge of another language. It involves multiple tightly interwoven factors weighted differently in each unique culture. This capability allows commanders to more effectively increase the pressure on a foe, decrease friction among coalition partners, and makes any military operation less costly in human and material resources.

Current efforts within the US Marine Corps appear to be marginally adequate. However, future needs may fall short. In this era of decreasing defense resources a small investment in developing this capability can yield geometric results.

Recommendations:  Increase US Marine Corps participation in the Foreign Area Officer (FAO) Program and assign more Marine officers to the Defense Attaché System where they can become true cultural experts and return this expertise to the operating forces. This capability will reap great dividends should Marines become engaged in these regions. Additionally, efforts to enhance the competitiveness of the FAO program with other mainstream career paths are necessary to ensure the "best and the brightest" can compete with their peers.

Preface

This study was born out of a sense of frustration with the inadequate cultural literacy present within the US Marine Corps. As an intelligence officer and former Naval and Acting Defense Attaché, the lack of understanding or even interest in foreign cultures among many US military servicemen, ranging from flag officers through junior enlisted personnel, appalled me. Few expressed a desire to learn about other people, particularly the cultural details, before meeting or working with them. Rarely did the question arise, "What are some of the cultural taboos associated with this population with whom I am about to work?" All too often a US translator or another person aware of the local cultural nuances would have to intervene to preclude a serious political-military faux pas, which could have resulted in international repercussions perhaps with strategic consequences. Too often Americans assume that foreigners act and think as they do--they do not! If nothing else, this lack of cultural sensitivity paints the offender as arrogant and ignorant, losing all credibility with the foreign host.

In this paper I hope to make an argument for an expanded need of cultural awareness and expertise within the Marine Corps to prepare us for military operations in the post-Cold War environment. No longer do we have the luxury of focusing on one enemy or a few known allies. Tomorrow's military operations may involve a previously unheard-of group from a lesser known culture. To deal with these new phenomena, we must expand our understanding of the multitudes of cultures. This will ensure that we can deal with new threats, in an era where new coalitions form from the prevailing circumstances. Thus, we must not only be sophisticated enough to understand our enemies but also our new potential coalition partners.

In this era of ever decreasing military budgets our physical resources will drop. Therefore we must continue to expand, develop, and retain our psychological resources. Without an adequate capability in cultural expertise we cannot reach into our enemy's and coalition partner's minds. Throughout history, as nations used their military force to achieve their desired end state, cultural ignorance resulted in an unnecessary loss of human and material resources.

CHAPTER 1:  THE PROBLEM

Introduction

“... today we lack the linguistic and cultural skills and resources fundamental for competing in the new international environment. We can no longer define our national security interests in military terms alone. Our ignorance of world cultures and world languages represents a threat to our ability to remain a world leader.”1

                        - Senator David Boren, Chairman Senate Intelligence Committee

Senator Boren very accurately summarizes one of the most significant problems facing the US in the new Post-Cold War environment. The collapse of the former bi-polar world that divided the globe into communist and democratic camps has now resulted in one where new alliances continue to form. In some cases our former enemies are now actively seeking to become our allies, while some of our former allies are beginning to distance themselves from the US.

Samuel P. Huntington states that with the end of the Cold War international politics is leaving its Western Phase and moving into an interaction between Western and non-Western civilizations, as they join the West as movers and shapers of history.2 He suggests that during the Cold War the world split along political and economic lines but is now realigning itself along cultural lines.3 This results from groups of peoples refocusing their orientation from fixed political systems to a more ancient sense of identity. This older sense of identity, or cultural affiliation, gives them a more stable sense of belonging than the political orientation which evolved only over the past few centuries. The sense of kinship within a culture allows individuals to consider themselves as part of a cultural group that evolved over millenniums.

Philip Bagby defines culture, in his work Culture and History: Prolegomena to the Comparative Study of Civilizations, as an aggregate of behavioral regularities found in a group of local communities whose size and boundaries are determined in theory by the presence of a set of basic ideas and values, and in practice by a set of characteristic institutions.4 Culture is the whole structure of individual thought and feeling that varies considerably from country to country and age to age.5 Cultural regularities may or may not occur in individuals but reoccur in most members of a single society.6 Bagby adds that only a few psychological instincts, the counterparts of biological necessity, such as hunger, thirst, sex, and self preservation exist in the whole of mankind.7 Culture is that entity which defines a people as different from others. It offers one a sense of belonging to a group. While the environment, seasons, and geography play a significant role in explaining the economic and technical sides of a culture, it is up to the humans within it to deal with those factors.8 Thus, groupings of people living in the same environmental conditions have some similarities but nevertheless still have their differences as a result of other influences and the different weighting of the similar influences.

Huntington defines civilization as the highest cultural grouping of people and the broadest level of cultural identity short of separating humans from other species.9 He further describes civilization as a collection of the following elements: language, history, religion, customs, institutions, and by the subjective self-identification of the people. 10 Huntington claims that there are eight major civilizations: Western, Confucian, Japanese, Islamic, Hindu, Slavic-Orthodox, Latin American, and African.11 Interestingly, in some places such as in Eastern Europe a number of these intersect.

If for military, diplomatic, or business purposes we only had to develop an understanding and expertise of the eight civilizations mentioned by Huntington, current efforts within those US institutions would suffice. However, to effectively engage an individual nation or region, that may exist within one nation or perhaps spread among many, we must go deeper than just the superficial understanding of a civilization. Each culture has its own nuances. It is an understanding of those peculiarities that makes one successful in military, diplomatic, or business endeavors in a particular region.

To understand these geographical cultural variances, a person must study two features. First, one must understand the language of the nation or region. Without a full and detailed understanding of it, one cannot communicate with that culture. A more thorough cultural understanding allows one to sense, the less apparent but significant, verbal and non-verbal messages that a culturally different person is conveying consciously or unconciously.

Second, a thorough knowledge of the culture itself is important. All cultures have certain norms and taboos. An understanding of them, lets one consciously exploit a situation to his benefit. Falling into a cultural abyss would certainly have "ramifications." Both language and cultural traits can be learned and studied. However, until one becomes immersed within a culture, experiencing it with all five senses, these skills remain unmastered. While an education about a culture can teach basic communications skills and cultural norms, it limits the student to the cultural "black and white" peculiarities. The lack of full cultural immersion precludes an understanding of the "various shades of gray." It is this understanding of the cultural gray areas that makes one a cultural authority who can move about in that culture exploiting it to his advantage.

The Importance of Cultural Expertise in Military Operations 

A war may be looked upon as a test of strength between two or more ways of life, of the extent to which different cultures enable those who follow them to mobilize their resources and impose their will on others. Even resources themselves are largely cultural factors or a result of culture. This is obvious in the case of such psychological factors as morale, but the number of members of society and the territory which it has at its disposal are also very largely a result of the actions of its members in the past.12

                                        - Philip Bagby

The famous nineteenth century Prussian military philosopher Carl von Clausewitz stated that "War is an act of force to compel our enemy to do our will."13 Throughout his work, On War, Clausewitz stressed the importance of the proper application of force to defeat the enemy. The Prussian puts little credence in intelligence which he defines as “…every sort of information about the enemy and his country…”14  He adds that, "If we consider the actual basis of the information, how unreliable and transient it is, we soon realize that war is a flimsy structure that can easily collapse and bury us in its ruins."15 Finally, Clausewitz concludes that”... many intelligence reports in war are contradictory; even more are false, and most are uncertain."16

About two thousand years before the Prussian, the ancient Chinese military philosopher, Sun Tzu, came forth with a different view. Sun Tzu realized that preparation for battle required an "attack on the mind of the enemy."17 To attack an enemy's mind one must understand it. Bagby aptly describes this in the following quote:

"If one man wishes to understand and predict another's behavior, he does not consider his own preferences; he tries rather.., to look at things from the other man’s point of view,' to appreciate and sympathize with his likes and dislikes rather than project his own."18 Thus to attack the enemy's mind a combatant must put himself into that frame of reference.

Bagby astutely bridges the key concepts addressed by both Clausewitz and Sun Tzu in the quotation introducing this chapter. While war is a test of wills between two belligerents resulting in the use of force, it certainly has a psychological dimension. Bagby ascribes that a combatant's culture provides him with resources and psychological factors such as morale.19 These factors, Bagby claims, are functions of the combatant culture's past actions.20

The combatant that fully understands the other's way of thinking will clearly have an advantage, when he applies the appropriate force at the proper time. An understanding of an enemy's psyche and its structure is critical in maximizing efforts against him. It minimizes one's own costs associated with applying of force against the enemy.

Thus, through knowledge of an enemy's mind it one can manipulate an opponent and achieve decisive results, eventually accomplishing the desired policy goals. Extensive knowledge of an enemy's culture is invaluable in identifying an enemy's Center of Gravity, the source of all his strength. The goal of any war is the destruction of the enemy's Center of Gravity, accessed through Critical Vulnerabilities--the weaknesses that lead to it.

CHAPTER 2:  UNDERSTANDING A CULTURE

The ideal understanding of a culture entails a detailed knowledge of all characteristics that influence the behavior of a distinct grouping of humans. An individual, attempting to function in a significantly different culture, may limit his communication to a very basic level if armed only with language. He does not get the full benefit of an interpersonal exchange with a culturally different individual. Subtleties of the interaction are often overlooked unless the other culture is fully understood.

Language coupled with knowledge of other key societal factors is critical in gaining insight into a culture's behavior and perceptions. Without this background, full comprehension of an interchange may never occur. While each of the below listed characteristics individually influences specific cultures, it is the combination and interaction of these factors that provides each unique culture with its own peculiarities.

The Geography

A region's geography, particularly physical relief and climate, impacts the development of that culture. This hardship or the lack thereof, when imposed on a region's human population overtime, certainly effects its level of adaptation. Harsher physical geography and climate over long periods of time have offered a population three options: to adapt and overcome the difficulties, to depart the region for a more hospitable environment, or perish. Environmental adaptation and dominance may involve changing the environment using various levels of technological sophistication or merely working around the difficulty itself. Populations that have chosen to remain in challenging climates certainly have their character influenced by it. Behavioral characteristics often found in these populations include stubbornness, a powerful sense of resolve, and certainly a strong sense of urgency. Populations that live in either more geographically friendly or overwhelmingly harsh regions lack these characteristics. These human groupings have either not been adequately challenged by the environment, or the difficulties are so great that they preclude any domination by the population. A comparison of developed and underdeveloped nations illustrates this point. Most first and second world nations are located in temperate and mircothermal climates. The bulk of the third or underdeveloped world's residence remains in the warmer regions or in those that contain environmental extremes.

Religion

Religion has always been a cultural factor that fused groups together and divided them from those that differed. In some nations there are state religions, in others the societies are secular with freedom of religion, while still others ban any organized religion. Religion has always been a powerful unifying force for cultures. While most of the world's religions have similarities such as the belief in a supreme being and basic human values they differ in their expression and interaction with their deity. These beliefs have been a very strong influence throughout history.

From ancient through modern times, differences in religion were often the primary or underlying causes for the numerous wars fought. Examples of conflicts associated with religious differences abound. They include Charlemagne's execution of Saxon prisoners for not converting to Christianity in the eighth century, the Crusades which pitted Christians against Moslems from the eleventh through thirteenth centuries, the Thirty Years War between European Catholics and Protestants from 1618-1648, and the present where Catholics, Orthodox and Moslems fight in Bosnia Herzegovina.

Since the fall of the bipolar world, religion is returning to former communist countries. The previously suppressed Orthodox and Catholic faiths are returning to Eastern Europe where they existed for centuries before communism. Islam is returning to the former Soviet Central Asian states, and all three are colliding in the former Yugoslavia since the fall of the autocratic Tito regime. History has proven that religious conflicts are among the most brutal in history. In these conflicts each side views their foe as an "evil" threat. Combatants often use religion to justify their actions, regardless of savagery. This fact stresses that religion is among the strongest cultural forces present among a population.

Samuel Huntington fittingly summarizes this worldwide return to religion in the following quote:  The process of economic modernization and social change are separating people from long-standing local identities. They also weaken the nation state as a source of identity. In much of the world religion has moved in to fill this gap, often in the form of movements that are labeled 'fundamentalist." Such movements are found in Western Christianity, Judaism, Buddhism, and Hinduism, as well as Islam. In most countries and most religions the people active in fundamentalist movements are young, college-educated, middle-class technicians, professionals, and business persons. The "unsecularization of the world.., is one of the dominant social facts of life in the late twentieth century.”21

This return to a worldwide resurgence of religion coupled with its impact throughout history reinforces its position as one of the most powerful cultural forces in the past, present, and future. Thus, to understand a culture one must understand the role religion plays in it.

Sometimes an apparent religion is not the only religious force acting on a specific culture. West Africa provides an excellent example of some of these multireligious interactions. There Christianity and Islam dominate. However, before the influx of Christian missionaries and Moslem conquerors this region had numerous animist religions. These suppressed animist influences percolated back to the surface and became readily apparent in Senegal and Liberia during the Liberian Civil War that began in 1990 and continues. Here many members of the local population, while professing to be either Christians or Moslems, have strong underlying animist beliefs in good and evil spirits which at times preoccupy and frighten these people.22 This type of foreknowledge can identify this fertile environment in which effective psychological operations may enhance other military or paramilitary operations within this region.

History and Traditions

History and traditions are an important part of what sets a population apart from others. This includes rituals that evolved within cultures over extended periods. Usually these ceremonies result from significant historical, religious, or ethnic themes handed down throughout a population's existence. This concept helps with fostering the group's identity as well as increasing an individual's sense of belonging. Cultures carry these rituals from generation to generation. These customs distinguish themselves from others and help prevent assimilation into another group. In some groups the presence or participation in these rites evokes various emotions, altering individual behavior.

These functions are currently becoming more significant in countries that have recently gained their independence. Newly formed nations without a significant history or many traditions try to form them rapidly to reinforce their unique society. Others that had a previous sense of identity usurped by another, such as the republics of the former Soviet Union, are now looking into their past to identify, develop, and expand their sense of distinction. A classic example is Ukraine. This country is reviewing its history, going back a millennium. The bulk of television and radio programming within that nation deals with "cultural" programs to help the population realize its roots as separate from the Russians that dominated Soviet culture.23 The importance of such programming today is underscored by contrast to its paucity under Soviet rule.

Ethnicity

Webster's New World Dictionary defines ethnicity as a classification or affiliation of a population subgroup having a common cultural heritage, as distinguished by customs, characteristics, language or common history.24 Following religion this is probably the second strongest force acting within a population. Throughout history this cultural influence has been responsible for stimulating cohesion within a population as well as fomenting hatred against those not belonging to the particular group. For example, Adolf Hitler singled out the Jewish population of Europe during the Second World War for extermination because the Germans labeled them as inferior and responsible for many of that nation's social ills. This factor, coupled with religion, fosters the continuing hatred and killing in the former Yugoslavia.

Interestingly, since the advent of modern travel very few nations remain ethnically homogeneous, to include the formerly closed societies in the communist bloc. Thus, in many cases the ethnic issue is now more one of a nation's internal stability than one of pitting it against another state. Numerous current examples exist of countries suffering from internal conflict along ethnic lines. Some include the inter-tribal civil war in Liberia between the Krahn and Mandingo fighting the Gio and Manos, the Neo-Nazis in Germany and other western nations violently targeting other ethnic groups within the particular nations.25

In many of the new states that sprang from the former Soviet Union, the Russian minority is undergoing a slow and painful assimilation into the new evolving nations. While this process lacks substantial violence in Ukraine, it involves ethnic war in places like Moldova, the Caucasus, and Central Asia.26 Despite years of forced resettlement of various ethnic groups within the former Soviet Union an ethnic sense of identity remains strong. It often results in hostile actions against the Russian minority perceived as the historic oppressor. This is most apparent in the Baltic republics, where ethnic Russians do not receive full rights of citizenship.

The Political System

A political system clearly affects the actions and behavior of its population. An autocratic system suppresses dissent as those opposed to the government fear negative consequences. Often in autocratic systems such as in the former Soviet Union members of the Communist Party were the superior members of a society. However, in theory all persons within that society were equal. Despite the suppression of opposing points of view in autocratic governments, discontent often builds until it breaks through a threshold. Once this level is reached direct confrontation may occur between different segments of the population. As this dissent continues to fester an incident often occurs bringing about a violent clash, sometimes igniting a revolt.

In democratic systems dissenting points of view are common. An individual's or group's beliefs can either publicly support or conflict with the government. Individuals in these political systems tend to be more open in expressing their views and less concerned with evoking negative consequences as a result of outspokenness.

Social Stratification

If a society is broken down by a caste system there are limits to where an individual may progress or regress. In these stratified societies individuals remain in their subgroups. This segregation occurs as a result of religion, ethnicity, nobility, or economics. It is usually easier to leave a subgroup based on economic stratification than one of nobility, ethnicity, or religion.

In India there are four strata: the highest are the Brahmas, the priestly or learned profession caste; the Kshatiriyas, the warrior, ruler, and large landowner caste; the Vaishyas, the merchant and farmer caste; and finally the Shudras, the artisans and laborers.27 Members of different castes rarely associate with others, particularly those that are more than one level above or below the other.28

In other nations nobility or economic status segregate society. In Great Britain, the society is split into the nobility and the common people. This is reflected in the bicameral parliament which is broken down into the House of Lords and the House of Commons. Here individuals are born into their social status, limiting interaction between classes. In the United States individuals are usually stratified into the rich, middle class, and poor. A person moves from class to class purely as a response of his economic status and normally a person's past or present status is of little significance.

Another important factor in the analyzing a society's stratification is the internal perception that a culture has of its own military. If a society holds its military in high esteem it is very likely that the armed forces will gamer substantial support from the civilian sector. If a society does not value its military, a rift between the two can be enlarged and exploited by an enemy using effective psychological operations.

Various questions, if raised, can identify the relationship that a society has with its military. They include the following. How is a society reflected in its military? Is the military well led? Do the soldiers have confidence in their civilian and military leadership without hesitation? How is the unit cohesion?

During the Second World War the Germans inflicted far greater casualties on their enemies than they suffered.29 This resulted from superior German training, leadership, and unit cohesion; however, during the severe attrition of the German army at the Eastern Front unit cohesion broke down because of the rapid loss of leaders and experienced troops, so critical to the German success.30 Was this because German society of that time molded a more rational, disciplined, and organized soldier?31

The Priority of Human Values

This category is usually broken down into the Eastern and Western perspectives. Societies in the East normally perceive that the welfare of the group comes before the individual. In the West, the individual's welfare is in the forefront while the group's is kept in the background. A sense of cultural schizophrenia exists in some cultures such as in the former Soviet Union. Any priority between the individual's versus the group's welfare vacillates from one to the other.32 In the Soviet past the well being of the group was always more important, however, as contact with the West increases the importance of the individual is slowly coming to the forefront and basic human rights are trounced less.33

In economically backward societies, such as those in the former Soviet system where the welfare of the group dominates, the living conditions of military personnel are often lower in priority when compared to development and acquisition of equipment or new capabilities. This neglect tends to erode the morale of the individual soldier--the most important military asset a nation can retain. A degradation of morale gnaws away at initiative because individuals become more interested in enhancing their own welfare than that of the group.

Initiative 

In some societies initiative is rewarded. Other populations look down at initiative or punish those that exhibit it. In societies where initiative in rewarded, it may or may not have limits placed on it. For example, in the Former Soviet Union the regime publicly rewarded any initiative that clearly resulted in a benefit to the Communist Party.34 Any ambiguous initiative was either ignored or punished if it questioned or portrayed the Party in a negative light.35 Once when this author asked a Ukrainian Colonel why he did not question what appeared to be an irrational order from his superiors, the Ukrainian replied, "The nail that sticks up gets the hammer."36 Most people subjected to this environment tended to err on the side of caution because they feared provoking the system.37 This type of societal reaction towards displays of initiative stifles it. A military with stifled initiative is less likely to act boldly in combat, fearing failure and the negative consequences that it may bring.

Perception of Time and Space

In some societies people live in very high population densities such as in Singapore. In others such as the United States, Australia, and Russia the population density is significantly less. Thus the sense of space may have a significant impact on the psyche of an individual as he moves from one extreme to the other.

In other societies the concept of time varies. Many other nationalities accuse Americans of always being in a hurry. Those from Mediterranean cultures as well as Slays often encourage Americans to slow down and enjoy life. Long business lunches or dinners are the norm in those cultures and meals are often the most productive working environments for meetings and discussions. In other societies the concept of time varies in different degrees. For example, in the Slavic world--influenced by the Orthodox religion--holidays follow the Julian calendar as opposed to the Gregorian calendar used in the remainder of the world.

Punctuality is another time related function that varies from culture to culture. Germans and Northern Europeans normally arrive early to ensure they are on time while Mediterranean and Arab cultures tend to be more "flexible" with their time and late arrivals are not frowned upon but considered "fashionably late."38

Arabs do not like to make appointments in advance and usually make them at the last minute; thus schedules made far in advance rarely reflect reality upon execution.39 Often Arabs refer to future events by saying In Sha Allah, meaning "God willing," suggesting that it may or may not happen--preferring to remain noncommittal far into the future.40

Languages and Their Priorities 

Some cultures use multiple languages. In those cultures it is important to know under what circumstances, with what individuals, and in what locales certain languages are spoken. Use of the wrong language at the wrong time may prove not only embarrassing but damaging. In Ukraine, the population speaks both Ukrainian and Russian. Ukrainian is becoming more prevalent as that nation asserts its independence and educates its population with its own culture. In Western Ukraine, which is very nationalistic, use of Russian will only invoke anger among local inhabitants.41 The same occurs in reverse in Sevastopol (the Russian transliteration) or Sevastopil (the Ukrainian transliteration) if one attempts to speak Ukrainian in that Crimean city.42

Economics

A knowledge of a region's economy allows one to understand what industries are prevalent within it. The industries present clearly affect the way groups and individuals behave and respond within the given region. The more technologically advanced a nation the more it is apparent in individual and group sophistication. Societies that are predominantly industrial tend to be more progressive and think differently from those that are primarily agrarian.

Cultural Characteristics: The Holistic Approach

All of the cultural characteristics mentioned above interact. Rarely, if ever, is there a single predominant characteristic that excludes all others in cultural development. They all interrelate with some characteristics impacting more on a specific culture than others. To know a culture is to understand the integration of these factors, which ones are the most important, and the subsequent ranking and influences of all the factors that form that society. A detailed understanding of the dynamics, as they pertain to a specific culture, makes one culturally literate and enables that individual to effectively function within that milieu.


CHAPTER 3:  THE MILITARY COSTS OF NOT UNDERSTANDING A CULTURE

The costs of cultural ignorance in military operations can be extremely high, to include defeat for the uninformed. History is replete with examples of armies unaware of their enemy's cultural peculiarities. Today, in the age of coalition warfare, we cannot limit our cultural focus on the enemy. Military commanders as well as their governments must also understand the cultural nuances of their partners. While coalition warfare is nothing new, the arrival of modern telecommunications has increased the importance of cultural awareness. The modern media has an unparalleled ability to influence the world's population. The world media, predisposed towards sensationalization, can exponentially magnify a cultural misstep should it occur at the wrong time. This negative spin, on a seemingly innocuous event, could severely hamper if not stop military operations in their tracks. The following historical examples illustrate the military importance of understanding another culture.

Operation Barbarossa

On 22 June 1941, Adolf Hitler launched Operation Barbarossa, the invasion of the Soviet Union, in his attempt to subjugate and exploit it. During the first few months of Barbarossa the Germans had overwhelming success routing the entire Soviet Army along a 2,000 mile front. In some Soviet republics such as Ukraine, the population initially welcomed the Germans as liberators. This unique response resulted from the inordinate suffering that Ukrainians endured during Stalin's forced collectivization plan. This 1932-1933 Soviet effort caused a severe famine, resulting in the deaths of millions. The Germans failed to recognize this and use it to their advantage. Instead, the arrogant German attitude of viewing themselves as the "Master Race" and their perceived need for Lebensraum blinded them to an opportunity to exploit the majority in that republic for their benefit. This cultural ignorance cost them the war in the East. Many Ukrainians initially welcomed the invading Germans; however, most of them as well as the remainder of the Soviet population eventually turned against Hitler's armies with visceral hatred when they became aware of the magnitude of the atrocities committed by the Nazis.43 Instead of gaining an ally, this German ignorance resulted in Ukrainians joining with the Soviets in a battle of survival against the western invader.

Vietnam

Since the United States inherited the Vietnam War from the French, it learned little about the character of the Vietnamese. One of the major shortcomings of the US approach in Vietnam was the tendency to do things ourselves rather than training the Vietnamese to accomplish the tasks.

A Vietnamese instructor at an American intelligence school in Okinawa told his American student.  "You can't help if you're an American, but you should always remember that very few of our people are capable of genuinely positive feelings towards you. You must assume that you are not wholly liked or trusted, and do not be deceived by the Asian smile."45

The Vietnamese peasants were as a whole more suspicious of Americans than of their fellow Vietnamese regardless of political affiliation.46 To sell out a fellow Vietnamese to a westerner would invoke "revolutionary justice," a brutal form of punishment meted out by the Vietcong familiar to all living in the outlying hamlets.47 Virtually every hamlet had at least one clandestine Vietcong informant who would report any individual giving information to the Americans or the South Vietnamese government; this insured the silence of the people sufficiently to frustrate any anti-communist efforts.48 One captured Vietcong cadre told his American interrogator the most important form of support the communists got from the people was not the recruits or financial assistance but the critical cover of silence--not providing information to the US or its South Vietnamese ally.49

The corrupt, US supported, South Vietnamese government drove many Vietnamese into the arms of the Vietcong because their actions lent credibility to the communist accusations that it was exploiting the nation first for the French and now the US.50 Hai Chua, a captured Vietcong official, stated that the typical communist recruit was a poor landless peasant who could more easily accept the communists' unique description of Vietnamese history.51 Successful and uncorrupted South Vietnamese military officers were hunted down by the Vietcong and assassinated, because they contradicted their propaganda that Southern government's officials were corrupt, ineffective, and self serving--as many were.52

While many Vietcong officials could not fathom the psychological forces that the Tet Offensive unleashed in the US, they did notice that their decisive defeat in South Vietnam did cause many Vietnamese to lose faith in their cause and precipitated a drop in the "revolutionary morale" of the insurgents themselves.53 Despite this setback the North Vietnamese soon identified the key US vulnerability. Following the election of US President Nixon and the troop withdrawals, the North Vietnamese accurately concluded that there was a lack of resolve in Washington to win the war.54 They exploited this vulnerability and successfully defeated the American Center of Gravity--US popular opinion, thereby winning the war.

While the US and its South Vietnamese allies clearly had battlefield superiority over the North Vietnamese, they never achieved a decisive advantage in morale over their less technologically but more psychologically sophisticated foe. The US focused on the guerrilla war in the South but never managed to pull together an effective and cohesive effort that combined decisive and aggressive military action with a campaign to win the "hearts and minds." A US internal fear of escalation precluded any decisive military campaigns which would have won the war. This was a undoubtedly a case where our enemy understood the American psyche better than we did theirs.

Valiant Blitz 1980

Valiant Blitz was a 9th Marine Amphibious Brigade (MAB) training operation which occurred in November 1980. It involved a large scale amphibious assault on the Philippine island of Mindoro. This took place during a period of increased tensions between the Philippine government and Moslem rebels in the southern islands. The  author of this paper experienced the following as a participant in this exercise.55

The local inhabitants were clearly aware of an upcoming exercise. These poor natives had some sympathies with the Moslems to the South and spent a large portion of their meager savings to buy softdrinks and snacks for resale to the Marines. They viewed this as a means to turn a profit and supplement their very basic subsistence. The guidance from the 9th MAB Headquarters clearly stated that no interaction was to take place between the local inhabitants and the Marines.

The local populace on that island suddenly found themselves with a major loss of capital in their softdrink and snack investment, something which they could not afford. Additionally, as a result of faulty information on the locale, LVTP-7 amphibious assault vehicles crashed through fishing nets and helicopter's destroyed existing villages with their rotor wash. The helicopter landing zone selection was based purely on the study of old maps. The economic and social strains on the local population resulted in the theft of hundreds of weapons and other equipment from the Marines in the exercise. Some of these thefts occurred at knife point.

A detailed and heeded foreknowledge of this area could have prevented these losses. Despite its less than military appearance, if the Marines had bought some of the products that the natives invested in, there would have been a lower level of animosity directed towards them. An understanding of the economic and living conditions on the island could and should have caused a more detailed study of landing beaches and helicopter landing zones to preclude the problems mentioned above. If there was an adequate level of cultural understanding by some Landing Force personnel, who could effectively understand and communicate with the local inhabitants, perhaps the damage could have been minimal or properly mitigated.

Beirut 1983

The terrorist bombing of the Marine barracks in Beirut, Lebanon, on 23 October 1983 killed 241 US serviceman. This violent event resulted from not understanding the dynamics of the volatile religious politics in that country. Six weeks of increasing hostilities between the US personnel and a number of Moslem factions in the region preceded the bombing.56 These hostilities resulted from a total misjudgment of Moslem perceptions regarding the US role in Lebanon.

While the origins of the US military role in Lebanon were to keep the peace, a neutral mission, the perceptions changed rapidly. The various Moslem factions perceived the US as a "Christian-majority" nation interjecting itself into a civil war between the Moslem majority and the Christian minority.57 From the beginning all of the Western nations that intervened in Lebanon, the US, France, Italy, and Great Britain, were perceived as imperialist interventionalists.58 US actions such as the movement of Marine heavy weapons ashore, the digging in of positions, fraternization between Marines and Moslem women, and the training of a Lebanese Army unit at a garrison next to the Marines exacerbated this perception.59 Eventually, the informal training developed into a formal program for the Lebanese Army where the US Army established a training mission in Lebanon providing the Christian Lebanese with weapons.60 These actions unambiguously reinforced to the Moslems and Druse a perception of US support for their enemy, the Christian-minority government. 61

US policy errors continued when President Ronald Reagan stated in an ad-lib speech that the Marines were in Lebanon to bolster the "legitimate government."62 Additionally, Marines were the only multinational force in Beirut tied into the Israeli lines, fostering an impression among the Moslems that the Americans were assisting with the Israeli occupation.63 Eventually Moslems initiated fire and killed two Marines on 29 August 1983, an event that spiraled into a series of engagements lasting until the 23 October bombing.64 As the number of Moslems killed by Americans increased, the perfect opportunity developed for Syrian and Iranian agents of influence to gain support of their agenda which involved the removal of western influences in Lebanon.65

Colonel Geraghty, the Marine Amphibious Unit's Commander, had a first hand familiarity with the Middle East. He served earlier in that region while seconded to the Central Intelligence Agency.66 Geraghty understood the increasing threat to his Marines, as the engagements with the Moslems became more intense, and requested that they be withdrawn to the amphibious shipping.67 While Geraghty received support from the Department of Defense in his withdraw request, the Department of State overrode it eventually resulting in the deaths of the 241 American military personnel.68

In this case, there was current cultural expertise on the ground with the Marines in the form of Colonel Geraghty, however, it appears that it was lacking in previous Marine Amphibious Units and in Washington where the fateful decisions took place. Unfortunately, this was another case where US decision makers were either ignorant or chose not to see the realities of what was taking place in Beirut. More of this expertise with previous Marine Amphibious Units and in Washington may have resulted in a different, perhaps more positive, outcome.

DESERT SHIELD and DESERT STORM 

The Desert Shield and Desert Storm examples, of 1990-1991, clearly illustrate the positive outcomes associated with a knowledge of a culture as well as an incomplete military victory because of differing perceptions of victory and defeat. The US as well as its Western Allies had superbly adapted to the unique characteristics of a deployment to Saudi Arabia. Sensitivity towards the Saudi culture maintained the delicate coalition's cohesion against Iraq. This was evident in the Middle Eastern expertise resident in the Theater Commander, General Norman Schwartzkopf. The military services made extensive use of their own through a predeployment education program for troops, sensitizing them to the peculiarities of the Saudi culture.

The citizens as well as foreigners living in Saudi Arabia are subject to Islamic laws known as Shari'a. This very conservative code of laws segregates men and women in public places, functions, and at the workplace.69 Because ensuring a favorable perception of Americans among the Saudi population was critical in preventing friction between the vastly different Western and Saudi cultures, officers and noncommissioned officers sensitized to the local concerns were able to prevent any social faux pas from becoming major cultural irritants. The cultural awareness education took place through briefings and pamphlets given to service personnel while in Saudi Arabia.70 The cultural education effort and ensuing cultural awareness of all US military personnel were probably unparalleled in military history. It ensured the cohesion of the sometimes fragile coalition, composed of vastly different cultures, held together to expel the Iraqis from Kuwait.

While the cultural awareness was very evident and successful in dealing with the Saudi sensitivities it was perhaps not as carefully adhered to in addressing the enemy Iraqis. Despite Saddam Hussein's decisive defeat in the battlefields of Kuwait and Iraq, he still remains in power with significant internal support. This continues despite the extreme oppressive measures used by his security services. This Iraqi leader continues to confound the West with his open challenges. Allied ignorance of this foe's culture is superbly portrayed in the following quote, by the British military historian John Keegan.

In the [Persian] Gulf a… [catastrophic] defeat was inflicted by the forces of the coalition on those of Saddam Hussein. His refusal, however, to concede the reality of the catastrophe which had overtaken him, by recourse to a familiar Islamic rhetoric that denied he had been defeated in spirit, whatever, material loss he had suffered, robbed the coalition’s   Clausewitzian victory of much of its political point. Saddam’s continued survival in power, in which the victors appear to acquiesce, is a striking exemplification of the inutility of the "Western way of warfare" when confronted by an opponent who refuses to share its cultural assumptions. The Gulf war may be seen in one light as a clash of two, quite different military cultures, each with deep historical roots, neither of which can be understood in the abstractions about the "nature of war" itself since there is no such thing.71

In our judgment, we clearly defeated Saddam Hussein on the battlefield, expecting him to suffer an inordinate political cost among the Iraqi people. However, we underestimated the Machiavellian nature of Saddam Hussein and his expert exploitation of Iraqi society and much of the Arab world. Thus, despite the most clear-cut military victory of modern times, which inflicted an unprecedented defeat on Saddam Hussein’ s military, he remains in power and challenging the West.

The Denuclearization of Ukraine72

Ukraine and Kazakstan were two former Soviet republics trusted enough by the largely Russian leadership to have strategic nuclear weapons based on their territory. Following the 1991 breakup of the Soviet Union, Russia and the US made various efforts to consolidate these weapons and preclude the formation of new nations with nuclear weapons. Kazakstan complied rapidly stating that it would return the weapons to Russia. Ukraine held out stating that the nuclear weapons belonged to that nation because it invested a large part of its human and industrial resources in the their development and perceived a need for them because of the unsettled regional security situation. Without saying it directly, the Ukrainian government saw Moscow as its primary security threat and the utility of nuclear weapons as a counter to that peril.

Fearing nuclear proliferation and another new nuclear nation, the US embarked on a policy of diplomatic pressure with implied economic threats, labeling Ukraine a nuclear pariah that would not relinquish its nuclear weapons ambitions. The pressure tactics yielded little in getting the Ukrainians to accede to a non-nuclear weapons status. US pressure continued on the Ukrainians up through the end of President George Bush's administration. The Clinton administration initially followed the Bush Administration's policies of pressuring Ukraine but then slowly began to consider recommendations provided by its embassy in Kiev, which suggested that "more carrot and less stick" be used against the Ukrainians. The "stick" tended to irritate Ukrainian pride, making them more obstinate in retaining "their nuclear arsenal." A visit by then US Secretary of Defense Les Aspin, during June 1993, explained the costs of maintaining the US nuclear arsenal. This coupled with financial aid incentives finally convinced the Ukrainians that they would be better off without nuclear weapons. Since that time, Ukrainian-US relations have continued to improve.

An understanding in Washington of the Ukrainian psyche, immediately following that nation's independence, would have helped in establishing an effective US policy in dealing with Ukrainian nuclear weapons from the beginning. Unfortunately, the US lost substantial time when it could have influenced Ukraine in other areas such as with its abysmal economy which has not yet left the survival level. The danger of regional instability as the result of a Ukrainian economic collapse continues to loom at the present day. Thus, if the US would have acted effectively from the onset, our strong influence from the beginning may have precluded some of the uncertainty which faces that region today. Perhaps this volatile area could have been more stable today?

The above examples illustrate the need for cultural experts within all branches of the US government. These cases demonstrate the costs of not adequately understanding other cultures; how they think, respond, and what is and what is not important to them. The Department of Defense focuses on political-military issues and on the conduct of military operations. The conduct of political-military diplomacy and military operations requires a detailed knowledge of our allies to minimize friction as we work towards a common goal. Military operations will also require a detailed knowledge of our enemy, particularly the way he thinks, because only then can we stay ahead of him in a conflict. If we successfully get into the minds of both our allies and foes, it minimizes the expense of human lives and national treasures in pursuit of our nation's global policies.

CHAPTER 4:  THE DEVELOPMENT OF CULTURAL EXPERTISE WITHIN THE US MARINE CORPS

In the height of the Cold War there were numerous programs within the Department of Defense and the Marine Corps that focused on developing language capabilities, deemed important at that time. Cultural awareness training was a far secondary goal, as much of it still remains today. As stated throughout this paper, language is the key that opens the door to a culture, but, without a knowledge or experience of working within a culture any attempts to effectively function inside it are significantly degraded. Some of the following programs do integrate cultural training either directly or indirectly.

Foreign Area Officer (FAO) Program

The FAO program, as currently established in the Marine Corps, makes an effort to give participants language and cultural training. There are two tracks established in the FAO program. The first, the Study Track, seeks to train Captains through Majors in area-specific languages, military forces, culture, history, sociology, economics, politics, and geography.73 Currently, it involves one year at the Naval Post Graduate School yielding a master's degree, follow on language training at the Defense Language Institute (DLI), and a structured six month in-country training program. This training package typically requires a three year payback tour. Following the completion of training, there is a requirement for the Marine to serve m a billet, normally in the Joint Service arena, utilizing the skills he has learned.74 This is the most in-depth program used by the Marine Corps to develop area specialists. Following a payback tour in the area studied by the Marine, that individual becomes an expert on that culture because of his immersion in it. At the present time the Marine Corps FAO Program provides training covering the following languages and areas within the Study Track: Arabic, Chinese, Thai, Korean, Russian, Spanish, and Portuguese.

The second FAO track seeks to identify those officers who because of their experience, ethnicity, academic or professional background already possess a level of linguistic and area expertise comparable to those completing the Study Track program.75 The Experience Track, as this FAO option is known, attempts to identify those officers who are truly area experts as opposed to those who merely speak the language of a given region.76   An officer in this category typically receives the FAO designator after he has achieved the requisite linguistic and area expertise by having lived in or studied about the region.77 For example, officers having completed an overseas tour in a non-English speaking country in any of the following billets can receive FAO designation if they have the requisite language proficiency. 78

1.  Military Advisory and Assistance Groups or Offices of Defense Cooperation (MAAGs and ODCs).

2.  US Defense Attaché Office (USDAOs).

3.  Marine Corps Foreign Attaché Personnel Exchange Program.

4.  Allied Professional Military Education Courses.

5.  Overseas Joint and Combined Staffs.

6.  Overseas Marine Barracks.

7.  Marine Security Guard Battalion, Overseas.

8.  Olmstead Scholarship Program.

9.  Cox Scholarship Program.

The goal of the FAO program is to identify and prepare participants for future assignments to high level Marine Corps and Joint or Combined Staff operations, planning, intelligence, or Defense Attaché billets.79 Foreign Area Officers are classified by the following areas and languages.80

1.  Latin America--Spanish, Portuguese, and Haitian Creole.

2.  Former Soviet Union--Russian, Belorussian, and Ukrainian.

3.  People's Republic of China (PRC)--Chinese.

4.  Middle East and North Africa--Arabic and Hebrew.

5.  Sub-Saharan Africa--Swahili and French.

6.  Southwest Asia--Farsi, Afghan, Pushtu, Urdu, Hindi, and Bengali.

7.  Western Europe--Romance, Germanic, Greek, and Turkish.

8.   East Asia (excluding the PRC)--Japanese, Korean, Thai, Vietnamese, Cambodian, Lao, Malay, Tagalog, and Indonesian.

9.   Eastern European (excluding the former Soviet Union)--Czech, Polish, Bulgarian, Magyar, Romanian, Serbo-Croatian and other languages that may be appropriate to the region.

Other Marine Corps Language and Cultural Training Programs

While the FAO program is the only one in the Marine Corps which develops and manages officer cultural expertise, there are other programs that provide mostly language training. These other programs that focus primarily on language training for intelligence specialists, predominantly those in the cryptographic, counterintelligence, and interrogator-translator fields. Of those three fields only the interrogator-translator specialty has any significant cultural expertise.

Additionally, throughout the Marine Corps, attempts have been made to build a data base of organic language expertise. In all units and in boot camp language screening of new arrivals reportedly occurs. However, many Marines with a language capability continue to fall through the bureaucracy and a true representative sampling is difficult to determine. This representation is difficult to determine for various reasons that are also problematic to the overall Department of Defense Language Program.

Actions Necessary within the Marine Corps to Meet Future Operational Needs

The FAO program provides the best "culturally" qualified officers within the US Armed Forces. The reason for this is the first hand experience that these officers gain through immersion in their subject cultures as a result of the training or practical experience. In addition to learning about these cultures, through immersion, these officers may establish contacts with foreign counterparts perhaps proving beneficial in future military operations. These informal personal bonds developed among individuals can often overcome most other difficulties between cultures. Thus, consideration must be given to how we formulate the immersion training plan for these officers to ensure that maximum benefit is obtained. Unless a FAO interacts with foreign military counterparts during this immersion phase, he will never become credible in that culture's military subculture. These specific nuances will not be mastered until they are experienced first hand. The Defense Attaché System or Defense Security Assistance Agency, both of which include Marine Corps participation, require officers to interact with their host nation's military establishment. This allows them to develop a personal rapport and understanding of the various military subcultures.

Participation in the FAO program with follow on assignments in the Defense Attaché System or Defense Security Assistance Agency develop these needed capabilities. However, the billets are currently limited because of manpower constraints. If the Marine Corps is to succeed in the extremely diverse Post Cold War cultural environment it must make the sacrifices and train more FAOs and assign more officers to these follow on assignments.

Currently, there are approximately eighty to one hundred officers involved with learning and working with other cultures on an annual basis. The US Marine Corps limits the FAO Study Track to eight to ten officers per year.81Twenty seven Marine Corps officers serve in the Defense Attaché System and a similar or lesser number are probably associated with the Defense Security Assistance Agency.82 These training and immersion opportunities do not provide enough qualified cultural experts to the operating forces, given the new multi-polar global environment. The Marine Corps must consider doubling this number, even if at the expense of gapping other billets. This is particularly important when conducting military operations in this new world order, where a cultural misstep may spell the difference between success and failure.

CHAPTER 5:  THE DEFENSE LANGUAGE AND CULTURAL TRAINING PROGRAM

The collapse of the bi-polar world has increased the interest within the Department of Defense, the Joint Staff, and the military services in building a cultural expertise structure within their respective organizations. Efforts within the Office of the Secretary of Defense for Command, Control, Communications, and Intelligence (OSD/C31) and from the former Vice Chairman of the Joint Chiefs of Staff (VCJCS), Admiral Owens, are actively pushing for a formalized structure and a more widespread level of cultural expertise within the US Armed Forces.83 While the military services are paying lukewarm attention to their development of cultural experts, the US Congress is watching the program very carefully and may preempt the services with legislation to safeguard these programs, particularly the Foreign Area Officer Program.84 This legislation could conceivably take a form similar to that associated with acquisition reform where individuals possessing cultural skills may become fenced, protected against abnormal promotion attrition.85

Within the Department of Defense (DOD) there are two primary consumers that use cultural and language expertise. They are primarily the intelligence and operations communities within all the military services and in the Joint arena. The demand is now increasing to include the logistics field, as the US becomes more involved in coalition operations.86

Because of a historical need, the intelligence community has been the only one to date which has accurately stated its requirements for cultural experts. The other communities, operations and logistics, spread throughout the four services have not yet accurately articulated their need for area specialists, thus an adequate number of training billets are not requested and positions requiring the expertise remain unfilled.87 This has become particularly acute since the US involvement in Somalia, Haiti, and Bosnia-Herzegovina.88 In the past, with the exception of the service intelligence organizations, language training was an afterthought in the US Armed Forces.

Currently, the Department of Defense recognizes three categories of language and cultural expertise.89  The first category consists of those requiring linguistic and cultural skills to accomplish their mission. These have been the historic cryptographic and human intelligence requirements levied by the military services and the DOD agencies such as the National Security Agency (NSA) and the Defense Intelligence Agency (DIA). Individuals undergoing training in these programs would serve in alternating billets using their language and cultural skills. The requirements process accurately portrays the needs in this area; however, human and financial resources tend to cause the system to gravitate towards current and future potential adversaries. The second category involves the preparation of individuals for one or possibly a second assignment requiring linguistic and cultural skills. These individuals typically gain their experience by serving in Military Advisory Assistance Groups or Offices of Defense Cooperation (MAAGs or ODCs), Foreign Military Sales (FMS), or foreign exchange officer tours. Inadequate articulation of these requirements continues to preclude meeting these anticipated future needs, particularly in billets demanding these skills in the operating forces. These billets provide experience for area specialists working in operations and logistics positions. The final and third category involves the maintenance of a data base which provides a contingency language pool within DOD.

Within the first DOD language training category there are essentially two separate programs developing specific skills. One primarily trains cryptographic specialists centering on listening and reading skills. All four services are active in this program. Due to current shortages of qualified linguists, these individuals will be required in the future to also speak their language.90

The FAO program, with more in-depth training, not only develops the full range of language expertise involving reading, listening, and speaking but also makes the students culturally literate through direct exposure to the culture. Historically the Army was the lead agency in the FAO program and provided the largest quantity of qualified FAOs for the Joint environment.91 At a distant second, the Marine Corps follows the Army.92 Both military services run very similar training programs resulting in highly qualified FAOs.

The Navy has never participated in the FAO program and has only remotely identified officers as political-military subspecialists based on their schooling. Those identified as these subspecialists have rarely completed payback tours that would further strengthen their credibility in their area specialty.93 Payback tours would take a Naval officer out of his career track for too long a time, essentially precluding any chance of promotion beyond Lieutenant Commander (O-4).94 Currently, the Navy has identified a shortage of area expertise as a problem and is attempting to resurrect the political-military specialty by making it more lucrative for officers with flag potential.95

The Air Force had a seriously flawed program called the Foreign Area Studies Program (FASP) which remained unfunded.96 No other program existed within that service to develop cultural experts. To rectify some of these deficiencies, the Air Force initiated a Foreign Language Skills Process Action Team that stated a service requirement for language and cultural skills as well as the need for a new doctrine and guidelines to implement such a program.97

Besides the plethora of US military involvement throughout the world in non-traditional areas, such as Somalia, Rwanda, Bosnia-Herzegovina, and Haiti; pressure from the VCJCS through the Joint Resources Oversight Council (JROC) certainly got the services more interested in developing and maintaining cultural expertise.98 The VCJCS wanted to develop a "service culture" within the Marine Corps, Navy, and Air Force that supports manning and resourcing a new military occupational specialty.99

There is currently a draft DOD Service FAO Directive being staffed within the Pentagon. This draft directive instructs the military services to train and retain officers for service on political-military staffs, such as "within US embassies and diplomatic posts to carry out military diplomacy."100 This instruction states that:

... Close and continuous military-diplomatic interaction with foreign government defense and military establishments is essential to develop and maintain the capability to engage in constructive, mutually, supportive bilateral and multilateral military activities and relationships across the range of operations.101

This directive clearly states that a new mission of "forward military-diplomacy" will be tasked to all the military services. To accomplish this new tasking, the services will be required to train and retain officers possessing all of the following: (1) a graduate level education focusing on the political, cultural, sociological, economic, and geographic factors pertinent to specific countries and regions; (2) foreign language skills at the professional level in the predominant language used by the population of the countries or regions in which the officers specialize; and (3) qualification in their principal military specialties to include satisfactory completion of professional military education and experience in operational units.102

While problems persist within the services as to what priority they should place on developing a cadre of cultural experts, it is evident that the US Congress, OSD, and the VCJCS are pushing the services to develop these programs. As with any new efforts in the Pentagon bureaucracy, opponents will try to wait out the change believing that lip service will suffice until the proponents of the change leave office. With congressional scrutiny of the program and with the expanding interest among the services, albeit due to a possible threat of legislation mandating the changes, the efforts will probably continue with only the speed and breadth of implementation in question. In short, if the services do not provide for the adequate addressal of the FAO problem, congress may do it for them.

CHAPTER 6:  TOWARDS ESTABLISHING A CREDIBLE LEVEL OF CULTURAL EXPERTISE IN THE US MILITARY

FAO Problems

The problems associated with developing and maintaining sufficient cultural expertise within the US Armed Forces are primarily bureaucratic in nature. Once again the FAO program is the primary and most efficient producer of cultural and linguistic expertise for category one (intelligence) and category two (operations and logistics) officers in assignments needing these skills. The major problems of maintaining and retaining qualified individuals are primarily those of personnel management. Personnel managers, within the Joint Staff as well as in all the military services, are trying to avoid the administrative burden of building and keeping this capability.103 The best way to overcome this resistance among the military personnel managers is to issue a DOD Directive and to make it a high interest DOD Inspector General (IG) issue, an option under consideration at this time.104   The active involvement by the military services in the Foreign Area Officer (FAO) Program with Joint Staff and DOD oversight should ensure adequate retention of a cultural expertise capability within the US military. Should this not occur, then congressionally mandated standards may be implemented through legislation.

Current problems exist with the military services' perception of the FAO program. Because of the amount of time FAO officers are out of their military service s mainstream, while they study the language and culture of their target country, they get labeled as less competitive than their peers for promotion. For example, military officers are usually assigned to three year tours of duty which alternate between service in the operating forces and those outside of them. The Marine Corps identifies these tours as in the Fleet Marine Forces (FMF) and non-FMF assignments. Currently, officers assigned to the FAO study track program engage in one year of study at the Naval Post-Graduate School earning a master's degree; language training at the Defense Language Institute for approximately another year, depending on the difficulty of the language; and six months of structured study in their target country.105 This in itself constitutes nearly a three year period when considering the officer's leave, travel, and course scheduling. FAO training is a non-FMF or service external tour. While the service-required Professional Military Education (PME) school assignments are positive exceptions to normal alternating FMF and non-FMF tour rotation, FAO training and payback assignments are sometimes looked on less favorably and count as non-FMF billets.

It is at this time, when an officer becomes a candidate for PME, that he is most likely to attend FAO training or fill a billet requiring FAO skills. However, should the officer choose to accept FAO training and a subsequent utilization assignment he increases the time out of the mainstream of his service and military occupational specialty. Most tours requiring FAOs normally are three years in length. Thus, to train a FAO and use his capabilities in the most efficient manner, it removes him from his service mainstream for approximately six years. Additionally, FAO candidates cannot have attended Career Level (CLS) or Intermediate Level Schools (ILS) in their present grade, which could hamper the competitiveness of these officers, particularly those in the larger military occupational specialties.106 An option to keep FAOs competitive in their military education could involve the incorporation of the Joint Primary Military Education (JPME) requirements into the Naval Postgraduate School portion of their training.

To most efficiently use a FAO and to protect him professionally it will be necessary to spend three years training him within that program. He must fulfill PME requirements by this training to remain competitive with his non-FAO peers. Thereafter, the qualified FAO must return to his primary military occupational specialty to remain current in his particular warfare discipline. A FAO who does not understand or is not current in his military occupational skill has little credibility with the foreigners with whom he may interact as well as his peers, subordinates, or superiors.107 Following a trained FAO's reemergence from a recent tour in his service's warfare specialty, the FAO can attend a short language and culture refresher course before going onto a payback tour where he provides a return to his service or DOD for the training invested in him. These payback tours must not necessarily occur in the same country but within a similar culture. This approach would further diversify that individual.

The above proposal, while involving substantial financial, resource, and personnel costs allows for and encourages highly competitive officers to become FAOs. Once they have completed their initial payback tour, services can recall these officers for subsequent FAO related assignments both within their service and in the Joint arena. However, once again, for these officers to remain credible with their foreign hosts and their services they must alternate between service tours and their FAO assignments.

Problems with the Maintenance of Language Data Bases

As stated earlier in this paper, the third category in the DOD language criteria involves the maintenance of data bases which list individuals with their language capabilities. This is essentially a "come as you are capability" without the additional expenditure of resources to enhance an individual's language other than the maintenance of the data base. This data base comes into play when there are insufficient trained or qualified interpreters within a military service. Other than testing persons identified with languages, there are no additional quality control measures associated with this program. While pure language capability does provide some utility, the crux of this paper argues that cultural understanding is equally important for an individual to function within another culture.

The Defense Manpower Data Center (MCDC) maintains the DOD language data base.108 The military services feed names and their respective language capabilities into this system. This information enters the service systems through various means. Initially when individuals enter a branch of the US Armed Forces, either as an enlisted or officer, they undergo an interview with their recruiter, a process poorly executed at the present time.109 Following arrival at a Marine Corps Recruit Depot or the recruit training centers of the other services, and after a few days have passed, another interview occurs at which time individuals are asked if they have any non-English language capability.110 This interview occurs after the recruit learns "not to volunteer for anything," degrading the foreign language screening at this level.111

Other efforts at language screening take place at the battalion and squadron level when a new Marine joins a unit. However, a lack of command attention degrades this effort. Too often, because of a desire to rapidly check-in a new Marine, the unit process bypasses the unit intelligence office. Even when an individual within a unit possesses a foreign language, his company or section is unwilling to release him for testing. It is the testing which gives an accurate assessment of the individual's foreign language ability and the interview conducted by the unit's intelligence office that identifies if the person lived within a foreign culture, be it abroad or perhaps acquired through an immigrant family. Unfortunately there are currently no DOD or Marine Corps instructions which mandate the screening of all personnel for foreign language or cultural expertise. Currently, ad hoc screenings are only initiated when crises such as Haiti and Somalia develop. These limited and unstructured efforts usually inaccurately portray the organic language capabilities of the services.

Unfortunately it is the lack of service interest and support for a formalized language screening process that allows some native or near native language speakers and true cultural experts to slip through the cracks. This precludes their use in fast breaking crisis where these skills are necessary on very short notice.

This data base effort, just like the FAO program requires some DOD and service supervision and most importantly interest. For example, services should require recruiters to conduct accurate initial language screening and testing.112 Additional screening and interviews can occur at the recruit depots or perhaps more efficiently at the first non-training unit at which the new service member arrives. Should the services not adequately implement this change a DOD Directive could mandate it with adherence checked through DOD Inspector General inspection.

Retention of Cultural and Language Skills

Currently, there is a one hundred dollar cap on language proficiency pay for members of the US Armed Forces. Other US government agencies such as the Central Intelligence Agency or the National Security Agency have either abolished the cap or significantly increased it. To ensure that military personnel retain adequate proficiency in the many diverse languages this pay must increase at least three fold. Often individuals with language and cultural skills must study on their own time to retain these perishable skills which benefit their nation at a time of need. These efforts of self sacrifice should be rewarded and encouraged, particularly for the rarer and more difficult languages in which we have few experts. This ensures that we have access to the best linguists and cultural experts possible when we need them most.


CHAPTER 7:  CONCLUSIONS AND RECOMMENDATIONS

As the globe reorients itself from the former bi-polar to a newer multi-polar perspective, the instability associated with these societal upheavals increased by several orders of magnitude. This new precarious environment is shaped by populations redefining themselves along the lines of language, ethnicity, and religion. All of these elements are substantially older than the political ideologies of the bygone period. Entire global regions are reexamining their political alliances and interests. Former foes are now friends and friction is eroding past friendships and trust developed between allies during the height of the Cold War.

While events during the Cold War were relatively predictable, between allies and foes alike, the current global situation changes on an almost daily basis. During the Cold War the opposing military establishments had a single focus that each side directed against the other. Today limited and inadequate attempts to focus on a prospective enemy may result in an invalid assessment, as a potential enemy's internal and external actions continue to change due to more ancient influences from within. These societal forces previously suppressed by politics and the threat of harsh retribution are becoming increasingly active, significantly changing the behavior of nations by redefining a population's interests and priorities. This changes their previous threat perceptions and perhaps even their way of approaching warfare.

In this age of uncertainty we cannot clearly identify all of our future potential adversaries. However, because of the global instability, an inaction or an inappropriate action may exacerbate regional tensions resulting in a heightened level of conflict less rooted in logic but more in historically deep-seated hatred. Instead of the previous traditional road to war that centered on toppling or preserving a political system, current conflicts ignite as a result of religion, ethnicity, or language. Political boundaries are being replaced with those of a population's self-identification. While political systems were never absolute and their definitions always ambiguous--religious, ethnic, and linguistic ties have withstood the test of time. Any threat to these older links that people have had to one another suggests a battle for survival rather than imposition or removal of a vague political system.

A thorough understanding of a culture allows us to understand our potential enemies. This knowledge permits us to put ourselves into the mind of the enemy and see how he perceives himself, how he thinks, what is important to him, what will or will not make him blink, and how he will fight. To understand a culture means to understand the interrelationship of its physical, psychological, and sociological forces that form uniquely different cultures.

Because of the ferocity and lethality of future warfare, where advanced technology and the survival of cultures come into play, it is critical to understand a potential enemy so we can defeat him quickly, decisively, and with minimal costs.

Interestingly, as these new conflicts take on the survival aspect this nation's military budget is declining. With fewer financial, material, and human resources at our disposal for future conflicts we cannot fight wars of attrition, something which we have become accustomed to in our history. America has traditionally overpowered all its foes through sheer brute strength rather than through a carefully chosen strategy to cut out the enemy's Center of Gravity. Domestic circumstances now dictate that wars must be decisive, short, and as bloodless as possible. The achievement of this goal is only possible through a in-depth understanding of our potential foes and the societies from which they spring.

Language training in itself is insufficient. It fails to integrate the other societal influences that shape a culture. An appreciation of a population's social forces, as well as the intricate interaction between these influences, permits an outsider to exploit it. Using this approach we can break our foes before we physically destroy him. This does not imply that psychological manipulation will replace the application of force in warfare. The two go hand in hand as stated over two thousand years ago by Sun Tzu, the ancient Chinese military philosopher.

This approach, that is becoming increasingly advocated in the US Armed Forces, allows us to decisively attack our foe through the indirect approach which avoids our opponent's strength and goes into his soft under belly or rear to carve out his Center of Gravity. It avoids his strength that ingests our national treasures of human and material resources. By fully understanding our enemy, we can selectively shape and manipulate him by force to do our bidding and achieve the end state we desire with minimal costs.

Today it is becoming increasingly important to comprehend one's coalition partners. Its significance may at times exceed that of understanding one's foe. In this more unstable global environment we will have to commit our more limited military resources more often. We cannot afford to become bogged down in any single region of the globe, because new threats will continue to emerge. The US will need to become involved in military conflicts through coalitions, which will rarely remain the same, to execute the ever increasing military requirements. The cohesion necessary to achieve the desired end state will require us to have a detailed understanding of our enemy's social and psychological makeup as well as that of our allies. If the US does not fully understand its coalition partners during a military effort the cohesiveness can fracture, perhaps resulting in a military disaster. Both military philosophers Clausewitz and Sun Tzu stressed the importance of safeguarding one's own coalition and fracturing the enemy's.

The key weapon in this new uncertain age is clearly knowledge. We must develop experts within our military establishment who can fully understand the ways our potential enemies and allies think and act. This expertise must develop to the point where we can almost begin to predict their behavioral patterns based on knowledge of the cultures.

Unfortunately this weapon is not cheap and requires a substantial investment of time, money, human, and material resources. All of these assets are in competition with weapons procurement, training, and service end strength. Today's military optempo and reduced resource base tend to detract from any investment in developing our cultural experts. This investment, unlike technology is difficult to quantify accurately. As military resources get cut so do our cultural experts and their training. Unfortunately, cutting them may have a disproportionate negative impact on our ability to decisively defeat our enemies in future conflicts. History abounds with examples where a physically superior force was unable to defeat a psychologically superior opponent, because they did not understand the later.

The US Marine Corps currently limits the FAO Study Track program to eight to ten officers per year.113 The best near native Experience Track FAOs come from second generation immigrants that have been assimilated into the US culture. They have no loyalty ties to their roots unlike the first generation, but retain a knowledge of their parents' culture and language. Few who have experienced life in the US want to return to the country of their origin. Third generation Americans normally lose this capability, because they become fully assimilated by the American way of life.

Post World War Two immigration patterns have changed in the US, with fewer immigrants arriving from Central and Eastern Europe providing us with less expertise from those lands. On the other hand more immigrants are arriving from Latin America and Asia. Considering that conflicts in those regions are likely, second generation Americans from those nations may provide a pool of Experience Track FAOs. Area needs must be identified and scrubbed against the Study Track quotas and the availability of Experience Track FAOs. Shortfalls should be addressed on an annual basis and reflected in an increase of Study Track quotas. This may require a doubling or perhaps even a tripling of the current quotas. If military personnel systems were sensitized to a need for cultural experts perhaps more could be identified and recruited from within the military ranks. Should these efforts prove inadequate, possibly sectors of the US second generation immigrant population could be screened and recruited into this nation's armed forces, providing the individuals meet all necessary security criteria.

Additionally, true cultural expertise can only be gained by living in a foreign culture for a prolonged period. The Defense Attaché System (DAS) places officers in overseas tours for two to three year periods, depending on the hardship of living in those areas. Marine participation should increase in this program. Some of these billets are in countries without international littoral regions such as Azerbaijan, while none exist in the Baltic Republics. The current Marine and Navy Doctrine, "Forward… from the Sea," espouses amphibious operations in the littoral zone. What better way to develop an understanding of cultures in this littoral zone than by assigning an officer to the various littoral countries of interest to the Marine Corps? While it would be impossible to provide a Marine officer for each littoral nation, we should provide more in areas of high interest. Perhaps a doubling of the current number of Marine officers within the DAS may begin to cover our potential areas of amphibious interest. Officers serving in these positions live in the culture and work with that nation's military on a daily basis. Officers returning from these tours are the cultural experts that this study suggests we need to develop and expand.

While we may be ambivalent within the US Armed Forces as to the worth of building and retaining cultural experts, this need is not going unnoticed within the halls of the US Congress. While the former VCJCS was the driving force behind the expansion and institutionalized maintenance of this capability within the Joint Staff, other proponents within the DOD and the remainder of the US Government also recognize this need. Bureaucratic attempts to stall or stop these efforts are sure to occur from personnel managers within the military services, but, there is sufficient inertia spread throughout the Federal Government to keep the program moving forward. Should the US Armed Forces, Joint Chiefs of Staff, and the Department of Defense inadequately build and maintain this capability which transcends the battlefield from the strategic through tactical level, legislation may be in imposed mandating special protection for this skill.

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Notes

1       Col. Gunther A. Mueller, Foreign Language Skills Process Action Team: Report (Colorado Springs, CO: USAF Academy, 1 December 1995), 3.

2          Samuel P. Huntington, "The Clash of Civilizations?" Foreign Affairs (Summer 1993): 22-29. Reprint in Theory and Nature of War, vol. 3, ed. United States Marine Corps Command and Staff College, (Quantico VA: USMC CSC, 1995), K-9.

3           Huntington, K-9 through K-10.

4           Philip Bagby, Culture and History: Prolegomena to the Comparative Study of Civilizations (Berkeley: University of California Press, 1963), 122.

5            Bagby, 40.

6         Bagby, 88.

7            Bagby, 140.

8         Bagby, 146-147.

9            Huntington, K-10.

10        Huntington, K-10.

11           Huntington, K-11.

12           Bagby, 127.

13           Carl von Clausewitz, On War, ed. and tr. by M. Howard and P. Paret. (Princeton, NJ:  Princeton University Press, 1976), 75.

14         Clausewitz, 117.

15         Clausewitz, 117.

16         Clausewitz, 117.

17            Sun Tzu, The Art of War, trans. by Samuel B. Griffith (New York: Oxford University Press, 1963) 41.

  18         Bagby,3.

  19         Bagby, 127.

  20       Ibid.

21         Huntington, K-12.

22       This was evident to the author of this paper when he engaged local civilians in Liberia and Senegal during Operation SHARP EDGE, the Non-Combatant Evacuation Operation (NEO) and security operations in Monrovia, Liberia during 1990. As discussions with Christian and Moslem members of the local populace moved towards their animist beliefs the subjects grew increasingly uncomfortable as the author questioned them about the powers of the local "Juju" Men (Witchdoctors). In Liberia these animist beliefs resulted in atrocities such as the removal of hearts and heads from prisoners to convince an audience that "mysterious powerful forces" were involved in the conflict.

23      This was apparent whenever the author turned on his television and radio in Kiev, Ukraine when he served as the Acting Defense and then US Naval Attaché to that newly independent state.

24      Victoria E. Neufeldt, ed., Webster's New World Dictionary of American English (New York: Simon and Schuster, 1988), p. 467.

 25     This was experienced by the author while he was involved in NEO and security operations in Monrovia Liberia during 1990. During the Liberian Civil War if a member of one tribe traveled into an area controlled by an enemy and was captured it almost always resulted in the death of the trespasser. Individuals differing from those controlling an area would be sought out by their appearance, mannerisms, and speech. Those identified and sometimes even suspected of being members of an opposing tribe were tortured or put to death.

26       This was noted by the author during his tour in Ukraine as the Acting Defense and then Naval Attaché from 1993 through 1995. The Russian and Ukrainian ethnic rift was clearly the underlying cause for the sometimes violent political conflagrations associated with Crimea and the Black Sea Fleet. On occasion this also became an issue in the Donbass region in Eastern Ukraine where the ethnic Russian population exceeded that of the ethnic Ukrainians. However, as time goes by the embers of ethnic conflict seem to be burning out despite an occasional reflash.

27       Compton's Encyclopedia, 1996 Edition Version 4, under the words "India and Caste." (Carlsbad, CA: Compton's Interactive Encyclopedia, 1996).

28      The author saw this first hand in the Indian diplomatic and expatriate society in Kiev, Ukraine while serving as the US Naval Attaché there. Additionally, Indian diplomats went to great length to explain this social stratification as a positive aspect of their society whenever discussions ventured into that area.

29         Steven Peter Rosen, "Military Effectiveness: Why Society Matters," International Security 19,no.4(Spring 1995): 21-22.

34           Ibid

35            Ibid

36            Ibid.

37            Ibid.

38         The author has experienced this numerous times from his contemporaries in the international diplomatic community while he served as the US Acting Defense and then Naval Attaché from 1993 to 1995 in Kiev, Ukraine.

39            Hawley, Sir Donald, Manners and Correct Form in the Middle East (London: Debrett's Peerage Ltd., 1984), 94.

40         Hawley, 93.

41            This was very obvious to the author as he traveled in Western Ukraine.

42         During his multiple trips to Sevastopol, the author personally experienced this reaction by the predominantly Russian population of that city.

43          This was a theme heard from the hundreds of Ukrainian World War II veterans which this author met in Ukraine, while serving as the US Naval Attaché to Ukraine, during the 50th Anniversary V-E Day Celebrations in 1995.

44        This is something the US leadership never learned during the war.

44           Stuart A. Herrington, Silence Was A Weapon  (Novato CA: Presidio Press, 1982), 16.

45           Herrington, 23.

46        Herrington, 22.

47           Herrington, 23.

48        Herrington, 39.

49           Herrington, 29.

50        Herrington, 27.

51        Herrington, 36.

52        Herrington, 123.

 

53           Herrington, 34.

54           Herrington, 113.

55           The author participated in this exercise, Valiant Blitz 1980, as an artillery liaison officer with Battalion Landing Team 2/4, part of Regimental Landing Team 4, the ground combat element of 9th Marine Amphibious Brigade during this November 1980 event in Mindoro, Republic of the Philippines.

56         Eric Hammel, "The 'Root Redux," US Naval Institute Proceedings, 119, no. 6 (June 1993): 77.

57            Hammel, 78.

58         Hammel, 78.

59         Hammel, 78.

60         Hammel, 77.

61         Hammel, 77.

62         Hammel, 79.

63         Hammel, 79.

64         Hammel, 80.

 

65         Hammel, 80.

66         Hammel, 80.

67         Hammel, 80.

68         Hammel, 80.

 

69           Soroya S. Nelson, "Cultural Differences a Factor in Deployment," ..Air Force Times, 10 September 1990, 18.

70           Nelson, 18.

71          John Keegan, The History of Warfare ,(1993), xi. Quote in Theory and Nature of War Syllabus, United States Marine Corps Command and Staff College, (Quantico VA: USMC CSC, 1995), 83.

72       This was an ongoing challenge for the US Embassy in Kiev, Ukraine during the winter and spring of 1993. As the Acting Defense Attaché during this period, the author was present during many of these discussions with Ukrainian government officials.

73         Headquarters US Marine Corps, Foreign Area Officer (FAO) and International Relations Officer (IRO) Program, Marine Corps Order 1520.11D, 21 April 1995, 1.

 74         Marine Corps Order 1520.llD, 1.

 75         Marine Corps Order 1520.llD, 1.

 76       Marine Corps Order 1520.llD, Enclosure (1), 1.

77          Marine Corps Order 1520.llD, Enclosure (1), 1.

78          Marine Corps Order 1520.11D.Enclosure (1), 1-2.

79          Marine Corps Order 1520.11D, 3.

80           Marine Corps Order 1520.11D, 3.

81          Headquarters, US Marine Corps, Marine Corps Foreign Area Officer Program, Information Paper, 1995.

82        Headquarters, US Marine Corps C41, DIRINT's Guidance for all Marine Officer's Assigned to the Defense Attaché System.

83        A military source within Headquarters, US Marine Corps who works cultural training issues and wishes to remain anonymous, interviewed by author, 29 November 1995.

84          Ibid.

85        Ibid.

86        Ibid.

87        A senior source within the Office of the Secretary of Defense for Command, Control, Communications, and Intelligence (OSD/C3I), who wished to remain anonymous, interview by author, 23 January 1996.

88          Ibid.

89          Ibid.

90       Ibid.

91          Randy P. Burkett, The Training and Employment of Area Specialists in the Military," Masters Thesis (Monterey CA: Naval Postgraduate School, 1989), 14-43.

92        Burkett, 44-54,

93           Burkett, 55-63.

94           Ibid.

95          Chief of Naval Operations, Revitalization of Navy Political-Military (Pol-Mil) Subspecialty. Memorandum for the Chief of Naval Operations 1500 Ser N511/4U602231, 6 January 1995, 1-6.

96          Burkett, 64-82.

97          Col. Gunther A. Mueller, Foreign Language Skills Process Action Team: Report and Recommendations,(Colorado Springs, CO: USAF Academy, 1 December 1995), 1-2.

 98         Headquarters US Marine Corps, POS-22, DAO/SAO Steering Group. Information Paper, 7 July 1995.

 99          Ibid.

100       Department of Defense, Department of Defense Directive (Draft): Service Foreign Area Officer Program, 9 November 1995, 2-3.

101       Ibid.

102          Ibid.

103       A senior source within the Office of the Secretary of Defense for Command, Control, Communications, and Intelligence (OSD/C3I), who wished to remain anonymous, interview by author, 23 January 1996.

 104        Ibid.

105          Marine Corps Order 1520.11D, 2.

106        Marine Corps Order 1520.11D, Enclosure (3), 2.

107          This was readily apparent to this author while he served as the Acting Defense and then Naval Attaché in Kiev, Ukraine from 1993 through 1995. Tactical and operational credibility gave him access into the Ukrainian military services, the General Staff, and the Ministry of Defense. This broader background allowed the author to be more credible with his host nation's military, particularly when compared to the "professional military attaches" used by some other nations. Professional military attaches stand out because they cannot "walk the walk and talk the talk" of an officer qualified in a tactical military occupational specialty.

108           Linda C. Cavalluzzo and Jeremy N. Suess, Translator-Linguists: An Assessment of Requirements, Inventories, and Process for Ensuring Personnel Readiness. Center for Naval Analyse Report,  no. CRM 95-178. Alexandria, VA: Center for Naval Analyses, December 1995, 2.

109        A senior source within the Office of the Secretary of Defense for Command, Control, Communications, and Intelligence (OSD/C3I), who wished to remain anonymous, interview by author, 23 January 1996.

110        Ibid.

111        Ibid.

112        Ibid.

113        Headquarters US Marine Corps, Marine Corps Foreign Area Officer Program. Information Paper, 1995.

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